The DRYKE & ASSOCIATES Client Management System (CMS): We make it simple to submit and track help desk support requests online. In addition to phone and e-mail options, every Help Desk client receives access to the DRYKE & ASSOCIATES Client Management System, a web-based portal where customer users can submit support requests and then monitor the status of their request as well as view request history - all with the click of a button. You can also view comprehensive reports of total help desk usage including user names, technical request details. Our user-friendly interface makes tracking your support usage simple.
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